1. What products does ChaiA Deals offer?
ChaiA Deals specializes in stylish and comfortable furniture, including the Black Upholstered Tufted Velvet High Wingback Chair (Set of 2) by KINWELL, the Black Small Round Velvet Ottoman Stool by FABULAXE, and the Black Papasan Chair with Gray Cushion by Karl Home.

2. How can I place an order?
You can place an order through our website by selecting your desired products, adding them to your cart, and completing the checkout process with your payment information.

3. What payment methods are accepted?
We accept major credit and debit cards, as well as other secure payment options available at checkout.

4. How long does delivery take?
Shipping times vary depending on your location. Typically, delivery within the USA takes between 5-10 business days after order confirmation.

5. Can I change or cancel my order?
Order cancellations are possible before the item has shipped. Please contact us immediately at support@chaiadeals.store or +1 318 948 9416 to request changes.

6. What is your return and refund policy?
Returns are accepted within 30 days of receipt if the items are unused and in original packaging. Refunds are processed after we receive and inspect the returned items.

7. Are the products in stock?
Yes, we strive to keep our products in stock. If an item is temporarily out of stock, we will notify you and provide an estimated restock date.

8. Do you ship internationally?
Currently, we only ship within the United States. For international inquiries, please contact us at support@chaiadeals.store.

9. What should I do if my product arrives damaged?
If your product is damaged upon arrival, contact us within 48 hours with photos of the damage. We will arrange for a replacement or refund.

10. How do I track my order?
Once your order ships, you will receive a confirmation email with tracking information. You can use this to monitor your shipment.

11. Can I request a different color or size?
Our current products come in specified options. Custom requests are available on a case-by-case basis—please contact us for assistance.

12. How can I contact customer support?
You can reach our support team via email at support@chaiadeals.store or by phone at +1 318 948 9416. Our address is 3017 Egan Hwy, Egan, LA 70531, USA.