Welcome to the Shipping and Delivery information page of ChaiA Deals. We are dedicated to ensuring your furniture reaches you safely and promptly. Please review the following policies and procedures.

1. Order Processing Time
All orders for products such as the Black Upholstered Tufted Velvet High Wingback Chair (Set of 2) by KINWELL, the Black Small Round Velvet Ottoman Stool by FABULAXE, and the Black Papasan Chair with Gray Cushion by Karl Home are processed within 1-3 business days after payment confirmation.

2. Shipping Methods
We partner with trusted carriers to deliver your furniture securely and on time. Shipping methods may include standard, expedited, or freight services based on the product size and destination.

3. Shipping Costs
Shipping charges are calculated at checkout based on the delivery address, weight, and dimensions of the products. Certain promotional offers may include free shipping on select items.

4. Delivery Timeframes
Estimated delivery times vary depending on the destination:

• Local deliveries within the USA typically take 5-10 business days.
• Remote or rural locations may experience longer delivery times.
  Please note that unforeseen delays may occur due to carrier issues or external factors.

5. Shipping Address Accuracy
Customers must provide accurate and complete shipping information. ChaiA Deals is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

6. Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details. You can use this to monitor your shipment’s progress online.

7. Delivery Acceptance
Customers are responsible for accepting deliveries. Please inspect the package upon arrival for any visible damage. Report any issues immediately to our support team.

8. Damaged or Missing Items
In the rare event of damage during transit or missing items, contact us within 48 hours at support@chaiadeals.store or +1 318 948 9416. Provide photos and details for prompt resolution.

9. Delivery Restrictions
We do not deliver to PO boxes, APO/FPO addresses, or international locations outside the USA unless specified. For special arrangements, please contact us directly.

10. Signature Requirements
For security, most deliveries require a signature upon receipt. If you prefer alternative delivery options, notify us in advance.

11. Shipping During Holidays
Expect possible delays during public holidays or peak shopping seasons. We advise planning accordingly.

12. Custom or Large Orders
Large furniture items like our velvet chairs and ottomans may require special freight arrangements. Delivery may include curbside or room-of-choice options.

13. Contact for Shipping Inquiries
For questions about your shipment or delivery status, contact us at:
Phone: +1 318 948 9416
Email: support@chaiadeals.store
Address: 3017 Egan Hwy, Egan, LA 70531, USA

14. International Shipping Policy
Currently, we primarily serve customers within the United States. For international shipping inquiries, please reach out to us directly.

15. Our Commitment
ChaiA Deals is committed to delivering your furniture safely, securely, and on time. We appreciate your patience and cooperation throughout the shipping process.